Edificio de hotel con banderas al frente y cielo azul.
Fachada de hotel moderno con banderas y estacionamiento frente a la entrada principal.

Privacy policy

I. PRIVACY POLICY AND DATA PROTECTION

Respecting what is established in current legislation, Hotel Ciudad de Fuenlabrada (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security for the risk of the collected data.

Laws incorporated in this privacy policy

  • This privacy policy is adapted to the current Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it complies with the following rules:
  • The Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free circulation of this data (GDPR).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of December 21, approving the Regulation for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

 

Identity of the data controller

The data controller of the personal data collected at Hotel Ciudad de Fuenlabrada is: Hotel Ciudad de Fuenlabrada SL, provided with NIF/CIF: B81367534 and registered at: Madrid Mercantile Registry with the following registration details: Volume 10604 Book 0 Folio 29 Section 8 Sheet M-168096 Registration 1, whose representative is: Luis Miguel Navarro (hereinafter, Data Controller). The contact details are as follows:
Address: Ctra Fuenlabrada-Pinto Km 20, 300 Fuenlabrada 28940 Madrid
Contact phone: 916421700
Contact email: info@hotelciudadfuenlabrada.com

Personal Data Record

In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by Hotel Ciudad de Fuenlabrada, through the forms on its pages, will be incorporated and processed into our file in order to facilitate, streamline and comply with the commitments established between Hotel Ciudad de Fuenlabrada and the User or the maintenance of the relationship established in the forms that the latter fills out, or to respond to a request or query. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, except as provided in Article 30.5 of the GDPR, a record of processing activities is kept which specifies, according to its purposes, the processing activities carried out and other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of User’s personal data will be subject to the following principles set out in article 5 of the GDPR and in articles 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Principle of legality, loyalty, and transparency: User consent shall be required at all times prior to fully transparent information on the purposes for which personal data are collected.
  • Principle of purpose limitation: Personal data shall be collected for specified, explicit, and legitimate purposes.
  • Principle of data minimization: The personal data collected shall be only the strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: Personal data must be accurate and kept up to date.
  • Principle of limited storage period: Personal data shall be kept in a way that allows the identification of the User for the time necessary for the purposes of their processing.
  • Principle of integrity and confidentiality: Personal data shall be processed in such a way as to ensure its security and confidentiality.
    Proactive responsibility principle: The Data Controller shall be responsible for ensuring that the above principles are complied with.


Categories of personal data

The categories of data processed at Hotel Ciudad de Fuenlabrada are only identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Hotel Ciudad de Fuenlabrada undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw their consent at any time. Withdrawing consent shall be as easy as giving it. In general, the withdrawal of consent shall not condition the use of the Website.

In cases where the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, the User shall be informed if the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.

Purposes of the processing of personal data

Personal data is collected and managed by Hotel Ciudad de Fuenlabrada for the purpose of facilitating, streamlining, and fulfilling the commitments established between the Website and the User or the maintenance of the relationship established in the forms filled out by the latter, or to respond to a request or query.

Likewise, the data may be used for commercial, operational, and statistical purposes, and activities related to the corporate purpose of Hotel Ciudad de Fuenlabrada, as well as for extracting, storing data, and marketing studies to adapt the Content offered to the User, as well as to improve the quality, operation, and navigation of the Website.

At the time the personal data is obtained, the User shall be informed about the specific purpose(s) for which the personal data will be used; that is, the use or uses that will be given to the collected information.

Retention periods of personal data

Personal data shall only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 9 months, or until the User requests their deletion.

At the time the personal data is obtained, the User shall be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data shall be shared with the following recipients or categories of recipients:

Hotel Ciudad de Fuenlabrada SL with address at Ctra. Fuenlabrada-Pinto Km 16, 300 Fuenlabrada 28940 Madrid

In the event that the Data Controller intends to transfer personal data to a third country or international organization, at the time the personal data is obtained, the User shall be informed about the third country or international organization to which it is intended to transfer the data, as well as the existence or absence of a Commission adequacy decision.

Personal data of minors

Respecting what is established in articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may consent to the lawful processing of their personal data by Hotel Ciudad de Fuenlabrada. If the individual is under 14 years of age, the consent of the parents or guardians will be necessary for the processing, and it will only be considered lawful to the extent that they have authorized it.

Confidentiality and security of personal data

Hotel Ciudad de Fuenlabrada undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, to ensure the security of personal data and prevent their destruction, loss, or accidental or unlawful alteration, transmission, storage or other unauthorized processing or access.

However, since Hotel Ciudad de Fuenlabrada cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of the security of personal data occurs that is likely to result in a high risk to the rights and freedoms of natural persons. Pursuant to Article 4 of the GDPR, a breach of the security of personal data is understood to be any breach of security that results in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorized communication or access to such data.

Personal data shall be treated as confidential by the Data Controller, who undertakes to inform and guarantee through a legal or contractual obligation that confidentiality is respected by its employees, associates, and anyone to whom the information is made available.

Rights derived from the processing of personal data

The User has with Hotel Ciudad de Fuenlabrada and may therefore exercise against the Data Controller the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Right of access: It is the User’s right to obtain confirmation of whether Hotel Ciudad de Fuenlabrada is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Hotel Ciudad de Fuenlabrada has carried out or is carrying out, as well as, among other things, information available on the origin of such data and the recipients of the communications made or planned for them.
  • Right to rectification: It is the User’s right to have their personal data modified if it is inaccurate or, considering the purposes of the processing, incomplete.
  • Right to erasure (“the right to be forgotten”): It is the User’s right, as long as current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and this does not have another legal basis; the User opposes the processing and there is no legitimate reason to continue with it; the personal data have been processed unlawfully; the personal data must be deleted to comply with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its implementation, shall take reasonable measures to inform the controllers who are processing the personal data of the data subject’s request for deletion of any link to that personal data.
  • Right to restrict processing: It is the User’s right to restrict the processing of their personal data. The User has the right to obtain the restriction of processing when challenging the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User objects to the processing.
    Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and to transmit it to another controller. Whenever technically feasible, the Data Controller shall transmit the data directly to that other controller.
  • Right to object: It is the User’s right not to have their personal data processed or to have such processing cease by Hotel Ciudad de Fuenlabrada.
  • Right not to be subject to a decision based solely on automated processing, including profiling: It is the User’s right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling, unless current legislation provides otherwise. Therefore, the User may exercise their rights through written communication addressed to the Data Controller with the reference “GDPR- ww.hotelciudadfuenlabrada.com”, specifying: User’s name, last name and copy of the ID. In cases where representation is accepted, identification by the same means of the person representing the User will also be necessary, as well as the document certifying the representation. The photocopy of the ID may be replaced by any other valid means in law that proves the identity.

Request with the specific reasons for the request or information to be accessed.

Address for notifications.

Date and signature of the applicant.

Any document proving the request being made.

This request and any other attached document may be sent to the following address and/or email:

Postal address: Ctra Fuenlabrada-Pinto Km 20, 300 Fuenlabrada 28940 Madrid

Email: info@hotelciudadfuenlabrada.com

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than Hotel Ciudad de Fuenlabrada, and therefore not operated by Hotel Ciudad de Fuenlabrada. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or infringement of current regulations in the way their personal data are being processed, they shall have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State where they have their habitual residence, place of work, or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES IN THIS PRIVACY POLICY

It is necessary for the User to have read and agree with the conditions on the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with it in the manner, during the deadlines and for the purposes indicated. The use of the Website implies acceptance of its Privacy Policy.

Hotel Ciudad de Fuenlabrada reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential, or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User periodically consult this page to be aware of the latest changes or updates.
This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free circulation of this data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

This website privacy policy document was created using the free online privacy policy template generator on 07/31/2025.